Project Coordinator - Transformation

This will establish a single source of truth, improve data-driven decision-making, and enable a more connected and efficient user experience.\n\nYour new role \nThis is a central coordination and control role within the Transformation and Operational Excellence portfolio. As a Transformation Management Office (TMO) Coordinator, you will act as the "control tower" across programmes, ensuring full visibility, governance, and consistency across all transformation activity.You will serve as the connective layer across programmes-bringing structure and clarity to complex delivery-while ensuring governance, reporting, tools, documentation, and ways of working are consistent, scalable, and reusable. You will not be accountable for delivery outcomes directly.

Instead, you will enable strong decision-making, escalation, and assurance by Project Leads and senior stakeholders through high-quality coordination, information management, and governance discipline. If you are highly organised, calm under pressure, and enjoy bringing order to complex work, this role will suit you.\n\nWhat you'll need to succeed \nPortfolio Coordination & Integration\n\nCoordinate activity across the Operational Excellence and wider strategy portfolio, maintaining a single, coherent view of delivery\nSupport multiple Project Leads while ensuring alignment across priorities, timelines, and milestones\nIdentify, track, and manage cross-programme dependencies, risks, and sequencing conflicts\nAct as the central coordination point for interdependent workstreamsGovernance, Reporting & Control\n\nMaintain core governance artefacts including integrated plans, RAID logs, decision registers, and action trackers\nPrepare high-quality, consistent governance packs, dashboards, and reports for senior stakeholders\nProvide independent assurance on the accuracy, completeness, and quality of reporting\nEnsure risks and issues are captured, assessed, and escalated appropriately\nApply governance standards, templates, and reporting cycles consistently\nSupport governance forums through full secretariat duties, ensuring actions and decisions are tracked through to completion\nEnsure governance processes drive delivery performance, not just complianceInsight & Decision Support\n\nSynthesise complex information into clear insights, risks, and actionable recommendations\nEnable effective decision-making by Project Leads and senior sponsors\nHighlight gaps, inconsistencies, and emerging risks proactivelyWays of Working & Delivery Cadence\n\nMaintain consistent reporting cycles, timelines, and delivery rhythms across the portfolio\nAlign planning, reporting, and decision-making cadence\nTrack and drive closure of actions, risks, and dependencies\nEscalate delays, risks, and non-compliance in a timely mannerKnowledge Management & Standardisation\n\nPromote adoption of standardised processes, tools, and best practices\nSupport the reuse of outputs and improvements across programmes to avoid duplication\nMaintain a central, version-controlled repository of approved standards and artefacts\nEncourage a "build once, reuse many times" approachTools & Information Management\n\nOwn and manage portfolio tools such as SharePoint, Planner, or similar platforms\nEnsure documentation is structured, controlled, versioned, and audit-ready\nMaintain accurate, accessible, and up-to-date portfolio recordsStakeholder Engagement\n\nAct as a key liaison between Project Leads, delivery teams, stakeholders, and external partners\nPromote transparency, alignment, and effective communication across all activity\nChallenge and influence stakeholders to adhere to agreed governance and delivery standards\nEnsure visibility of risks, dependencies, and delivery impacts\nWhat We're Looking For\n\nEssential\n\nDegree or equivalent professional experience in a relevant discipline\nExperience in a PMO, project support, coordination, or administrative role across multiple projects\nExperience supporting governance boards and senior stakeholders\nStrong organisational and planning skills with high attention to detail\nAbility to manage dependencies, information, and competing priorities\nProactive approach, anticipating stakeholder needs and providing support\nConfident use of Microsoft 365 tools (Teams, SharePoint, Excel) and appropriate use of AI tools such as Copilot\nStrong digital and data handling skills, including accurate data entry and secure information management in line with GDPR\nAbility to remain calm, organised, and reliable under pressure \n\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)